Sign In
Private parking
Bar
Terrace
Standing on the beautiful shore of Hangzhou's West Lake, the luxurious Shangri-La Hotel occupies 40 acres of rolling hills and lush greenery. It offers 3 dining options. The hotel is covered with 5G network signals. Free in-room internet is...
Rooms
Facilities
Parking
- Parking on site
- Private parking
- Secured parking
- Electric vehicle charging station
Food & Drink
- Restaurant
- Packed lunches
- Special diet menus (on request)
- Grocery deliveries
- Kid-friendly buffet
- Fruits
- Bottle of water
- Chocolate or cookies
Transport
- Room service
- 24-hour front desk
- Express check-in/check-out
- Tour desk
- Luggage storage
- Concierge service
- Private check-in/check-out
Services
- Meeting/banquet facilities
- Breakfast in the room
- Currency exchange
- Snack bar
- Shuttle service (additional charge)
- Wake-up service
- Towels/sheets (extra fee)
Activities
- Tennis court
- Fitness centre
- Cycling
Outdoors
- Garden
- Terrace
- Sun terrace
- Outdoor furniture
General
- Non-smoking rooms
- Airport shuttle
- Family rooms
- Heating
- Non-smoking throughout
- Designated smoking area
- ATM/cash machine on site
Business facilities
- Business centre
- Fax/photocopying
- Executive lounge access
Entertainment and family services
- Laundry
- Dry cleaning
- Ironing service
- Trouser press
- Daily housekeeping
- Iron
- Ironing facilities
Accessibility
- Facilities for disabled guests
- Lift
- Wheelchair accessible
- Toilet with grab rails
- Higher level toilet
- Lower bathroom sink
- Upper floors accessible by elevator
- Entire unit wheelchair accessible
- Accessible by lift
- Entire unit located on ground floor
Internet
- Internet services
Safety & security
- Safety deposit box
- Smoke alarms
- Fire extinguishers
- Laptop safe
- Lockers
- Key card access
Living Area
- Soundproof rooms
- Seating Area
- Carpeted
- Sofa
- Soundproofing
Room Amenities
- Air conditioning
- Tea/Coffee maker
- Minibar
- Telephone
- Hot tub
- Refrigerator
- Desk
- Dressing room
- Slippers
- Interconnected room(s) available
- Electric kettle
- Wardrobe or closet
- Cleaning products
- Clothes rack
- Drying rack for clothing
- Trash cans
- Wine glasses
- Feather pillow
- Non-feather pillow
- Hypoallergenic pillow
- Window
- Balcony
- Dining area
- Dining table
- Cribs
Reception services
- Kids' outdoor play equipment
- Board games/puzzles
Bathroom
- Shower
- Bath
- Hairdryer
- Bathrobe
- Free toiletries
- Toilet
- Private bathroom
- Bath or shower
- Towels
- Toilet paper
- Adapted bath
- Walk-in shower
- Lowered sink
- Toothbrush
- Shampoo
- Conditioner
- Body soap
- Shower cap
- Roll-in shower
Media & Technology
- Pay-per-view channels
- TV
- Satellite channels
- Cable channels
- Flat-screen TV
Bedroom
- Wake up service/Alarm clock
- Alarm clock
- Pajamas
- Socket near the bed
- Adapter
View
- View
- Mountain view
- City view
- Inner courtyard view
- Quiet street view
- Lake view
- Garden view
Wellness facilities
- Heated pool
- Plunge pool
- Pool towels
- Shallow end